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Privacy Policy

1. Introduction

Welcome to Tresolt, your trusted source for exquisite ladies’ handbags. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, or interact with our services. We are committed to respecting your privacy and protecting your personal data.

2. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information:

  • Contact Information: Name, email address, phone number, shipping address.
  • Payment Information: Credit card or payment card details (We do not store this information; it is processed securely by our payment providers).
  • Account Information: Username and password (if you create an account with us).

b. Non-Personal Information:

  • Usage Information: IP address, browser type, device type, operating system, and website usage patterns.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience (please see our Cookie Policy for more details).

3. How We Use Your Information

We use the collected information for the following purposes:

a. Order Processing: To process and fulfill your orders, including shipping, returns, and customer support.

b. Personalization: To tailor your shopping experience, including product recommendations and marketing communications.

c. Communication: To respond to your inquiries, send order updates, and provide customer support.

d. Marketing: To send you promotional offers, newsletters, and updates (you can opt out at any time).

e. Analytics: To analyze and improve our website, products, and services.

4. Information Sharing

We may share your information in the following circumstances:

a. Service Providers: We may share your information with third-party service providers who assist in website operations, payment processing, shipping, and marketing.

b. Legal Compliance: We may disclose information when required by law, regulation, or legal process.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

5. Your Choices

You have the following choices regarding your personal information:

a. Access and Updates: You can access, correct, or update your personal information by logging into your account or contacting us.

b. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in our communications or contacting us.

6. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure; therefore, we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or store personal information from children under this age.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have questions or concerns about our Privacy Policy or your personal information, please contact our customer support team.

Thank you for choosing Tresolt. We value your trust and are committed to safeguarding your privacy.